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Strategic Planning

Make your future happen don’t let it happen to you!

Having a marketing and digital communications strategy to guide your decisions and actions is critical to your long-term growth. We can help you define the right goals for your business and develop the strategies to achieve them, while ensuring that you have the right resources in place to make it all happen.

We at Alpha Solutions ME can help you create a comprehensive strategic plan, including objectives, KPIs and goals to lead your organization to the next level of performance. The plan will provide a three to five year roadmap to guide your organizational development and help eliminate risks. Our strategic planning process will take into consideration a number of critical factors including:

  • Market conditions that impact growth and service demand
  • The state of the organization, performance gaps and areas for improvement or (S.W.O.T)
  • Service level targets and segmentations necessary to meet customer satisfaction goals
  • Resource requirements to meet projected service demand
  • Staff training and development initiatives
  • A review of the Service offering portfolio
  • Enterprise solutions to enhance efficiency and productivity
  • Financial/Budget planning
  • Risk and Crisis management

Our consultants will facilitate meetings, conduct research, identify requirements and gather the necessary data to develop the strategic plan for the service operation. We also create the planning documents and provide an executive presentation to communicate the strategy to senior management and the staff.